I have had a couple of purchases from this e-bay seller in the past, and fortunately they went fairly smoothly.
After reading this, I will not make any further purchases from this seller.
I am truly sorry that you were burned by this seller and, as far as I am concerned, your message has convinced me not to do business with individuals like this.
I am in a business that deals with the public, and simply stating that a customer is "hard to please" is ridiculous as an excuse for poor customer service.
Yes there are customers that are hard to deal with, but that goes with the territory, and pleasing them is what differentiates good merchants from bad ones.
Thanks again for the heads up!