Before you send what you think is a malfunctioning Force Fx Lightsaber back to the good people at MasterReplicas,please read this list of trouble shooting FAQS and quick fix FAQ`s.
Q: All of a sudden the sound on my force Fx got all staticy is it broken,is there a way to fix..
A: No its not broken,and there is a easy fix. Just remove your battery pack,take out the battery's,then put the battery's back in.
Now put the battery pack back in and you will see you saber is back to normal.
Q: My Darth Maul Fx keeps vigorously turning itself on and off by itself,is it broke.
A: No it is not broke. This happens when the battery's are very low on the Maul and there is not enough power charge coming from the battery's.
To fix simple put in some brand new batterys..
Q: I just received my Force Fx and it has no clash sound,or I have to smash it REAL HARD to generate a clash sound.
A: This is also normal ,the clash sound detectors need to be broken in so to speak.
The more you use the saber the better the clash detection will work,to test to see if they are indeed working smash the hilt against you palm with much force.
Q: There is rattling inside the hilt of my Force Fx,it something loose or broken.
A: Nothing is loose or wrong with your saber,what you are hearing is the motion detectors inside the hilt
Q: Is it OK to mix different brand battery's with my Force FX
There is no quicker way to burn out a LED in you saber then by using different battery brands together.
ALWAYS only use the same brand,no matter what.
Mixing batters if the WORST thing you can do to your saber almost.
Q: My Mace Windu fx has a red line running down the entire blade,it is defective?
A: No this is normal to ALL the Mace FX.
See there are no purple LEDS in a Mace,the Mace achieves its purple hue by using a Blue LED and a diffuser around the led that is painted red.
What you are seeing if there the diffuser connects,all Maces have it.
Q: My Anakin EP3 has a black dot in the center of the blade,is it a broke LED?
A: NO its is normal,the dot is where the 2 ,32 LED strips meet in the Anakins.
Q: If I look at my Luke ROTJ real close I can see the spaces between the 64 LEDS,it is a defect.
A: No this is normal due to the inherent way the eye sees green,you are able to see the spaces between the LEDS if you look real close.
Q: I own 2 Anakin EP3s and once if significantly lighter in weight then the other,is the lighter weight one a fake knock off or something.
A: No it is not a fake,it is in fact the first version of the Anakins EP3 FX MR put out,since then they have improved on the design and metals used and the result is a heavier saber.
Q: What battery's can I use to give me the brightest blade possible
A: Hands down the Duracell ultras
Q What is the difference between the Mace EP2 and Mace EP3 FX
A: The sounds on the Mace EP3 are much louder.
Q I just put duracell batterys in my Yoda Fx and it wont turn on (
A: The Yoda Fx will NOT woth with Duracell batters (but will with all other types)