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Sounds cool, that's much appreciated with the Neopixel and Blade upgrade. Doing customer service right given the time. CFX was really made for this. Excited to see the Crystal Reveal, biggest crystal ever haha, whenever it is ready. Still happy I am a part of this run and look forward to the end of year :)
Padawans Training Room - Introduce yourself / Hello There
« Last post by DarthRadox on Today at 05:37:23 AM »
Greetings from the UK
You can eventually increase the swing flow limiter with the swing parameter.
Also make sure did the double swing is not part of the sound you're triggering certain fonts have a double swing.
Sound boards technical issues / questions / problems / Re: CF8's annoying double swing
« Last post by K-2SO on August 24, 2019, 08:24:19 PM »
Try making sure the battery is fully charged. Is the double swing constant or intermitttent?
Sound boards technical issues / questions / problems / CF8's annoying double swing
« Last post by Elim Vos on August 24, 2019, 06:20:32 PM »
Hey guys just installed a cf8 and I keep getting an annoying double swing. Settings are still default. Have a goth chassis, RCP between CF and speaker, looked for answers but don't see any.

What do I need to adjust to eliminate the double swing?

Vader's Vault / Re: Help please from any owners of ‘The Light’ from VV
« Last post by LUMINARA UNDULI on August 24, 2019, 11:41:32 AM »
I mean you might find something flat, thin and non-conductive and try to use it to pull it out just enough to get your fingers on it to tug.  If you are in the UK obviously sending it back is not great.  I will say we have been out of town on and off at cons so have missed a bunch of emails but I went back and looked and did not find yours :(. Not sure why.  We have not had any out of 75 in the wild with this issue you described and we do test before they leave but it is possible something shifted during packing or shipping.  I would just keep working at it.  If you can't get it, give us a call Monday and we can try some things over the phone.
Lightsabers / Re: Simplyprops Luke Hero (empty or installed)
« Last post by Maverick Hunter on August 24, 2019, 11:10:11 AM »
Vader's Vault / Re: Help please from any owners of ‘The Light’ from VV
« Last post by MikeyX on August 24, 2019, 10:00:29 AM »
Thanks for the reply. Odd you did not receive my emails - I sent 4:

9 July at 13:54, subject: Issue / question about 'The Light' saber I just received
11 July at 20:17, subject: 'The Light' arrived with chassis jammed in place and unusable :(
8 August at 18:36, subject: Re: 'The Light' arrived with chassis jammed in place and unusable :(
17 August at 13:51, subject: Re: 'The Light' arrived with chassis jammed in place and unusable :(

All to (I assume that is still the current email address?), and times are all UK time as recorded in my sent items. Unfortunately phone is not so easy due to being in the UK.

I worked out the use of the tool, and can get as far as seeing the speaker. However no amount of shaking, smacking, shocking or swinging it about like a crazy wild-person will get it to shift. I have several other combat class sabers and have had them get a little jammed in the past, but nothing like this - it is stuck in there real good. At least I now know I have been trying the right thing as I thought I might be missing something.

I’m assuming there is nothing else to try?
It just released on August 22.  We are working on the chassis as, again, had to be redone to accommodate.  I have not yet sent the pms but I am working on them.  May as well let the cat out, everyone on the run is being offered the ability to upgrade to neopixel at no additional charge as a thank you for years of support.  You do not HAVE to take the upgrade, if you really want in hilt led we will build it out with a TriCree but with the current capabilities of the cFX we feel neopixel is really the thing to show it off to its best capabilities.

I would also like to reiterate the offer I have made dozens of times over the past few years, anyone on this run who wants a refund on their deposit, please contact me.  We are happy to provide it.  These are going to be complex to install.  I hope to have chassis finalized in the next 2-3 months and get the builds done by the end of the year.  It has been a long haul.  We know this and feel the pain.  So again, anyone just sick and tired of waiting, we completely understand, reach out to me and we are happy to refund your deposit with no hard feelings.

Everyone else, your PM is forthcoming.  I know I am several weeks late on it but really wanted a final board footprint so I could try to estimate time to get the chassis modified and redone.

Vader's Vault / Re: Help please from any owners of ‘The Light’ from VV
« Last post by LUMINARA UNDULI on August 24, 2019, 08:44:31 AM »
It does work like any other combat class.  Do not disassemble it, you will void the warranty and destroy the saber.

We did not receive any emails from you which is why no response.  However we have a posted phone number on our website, 470-839-2551 where you can call and receive personalized service over the phone.

We provide a special tool with the saber, one side aids in the pommel removal, the other side has pins for removing the detail piece.

At that point, once you see the speaker you can then take the saber in one hand and smack your forearm on the hand holding forcefully against your other palm to get it to shake loose.  It just may be a little snug.  There is zero reason to dissemble the saber.