I won't rehash the story of my saber again (
http://www.fx-sabers.com/forum/index.php?topic=34794.msg471406;topicseen#msg471406), but here is my feedback:
build aspects - DR definitely has a "mad scientist" quality to his designs. He was very creative with taking my saber to another level -
4.5/5 It's not everything he originally promised, but it's close
shipping -
3.5/5 . My saber was sent back well packaged and protected, but it took way too long and w/ no tracking info provided. He did add sig req at my repeated request (although I had to provide my mailing addie at least 4 times)
communication - Initially his communication was non-stop and beyond excellent. Unfortunately, that came to a grinding halt. I now know DR fell on some hard times, but all he had to do was communicate to his customers that there would be a significant delay w/ completion & delivery, and give them the opportunity to stay the course w/ him or opt out. Instead, he chose to simply vanish, which made for an increasingly frustrating experience culminating w/ a severe backlash on the part of myself, and several others who found themselves in similar circumstances. Long story short -
EPIC FAIL!!!! 1/5