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Author Topic: Receiving Purchased Fonts  (Read 2241 times)

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Offline Master Mithric

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Receiving Purchased Fonts
« on: November 06, 2016, 11:35:40 AM »
What is standard wait time for receiving purchased fonts? I purchased some fonts on Thursday, and have not received the email with the link to download the purchased fonts.
LDM MR Luke V2 CSv1
Hasbro Obi TPM CF5
GCS Ascend CS2
Roman Props Inception
Korbanth Crossguard
Korbanth Graflex 2.0 TFA
Korbanth Graflex 2.0 ESB
Korbanth MPP ANH
Korbanth K4
Korbanth MW3

Master Replica Series:

Anakin AOTC Force FX
Yoda AOTC/ROTS Force FX
Vader ESB Force FX
Windu AOTC/ROTS Force FX
Luke Skywalker ROTJ Force FX


Hasbro Signature Series:

Count Dooku AOTC/ROTS
Anakin ROTS
Darth Maul TPM

Offline Starwinder

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Re: Receiving Purchased Fonts
« Reply #1 on: November 06, 2016, 11:48:50 AM »
The standard wait time is seconds after purchasing.  You should definitely contact Saberfont.com about this - the folks there are very responsive.

Offline Greenie

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Re: Receiving Purchased Fonts
« Reply #2 on: November 06, 2016, 12:37:18 PM »
Forgive me if this is obvious but have you checked junk mail as well as your in box

Offline TheBaconWizard

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Re: Receiving Purchased Fonts
« Reply #3 on: November 06, 2016, 01:01:42 PM »
Yeah, something has gone wrong, it's almost instant.

Check junk mail and then contact them.

Offline bruno1067

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Re: Receiving Purchased Fonts
« Reply #4 on: November 06, 2016, 03:50:34 PM »
Did you create an account? You can download it through there as well

Offline Master Mithric

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Re: Receiving Purchased Fonts
« Reply #5 on: November 07, 2016, 03:23:38 AM »
The standard wait time is seconds after purchasing.  You should definitely contact Saberfont.com about this - the folks there are very responsive.

That's odd then if the email is supposed to be that fast, as the shortest wait period I've experienced since the update to the web site has been about a day.

Forgive me if this is obvious but have you checked junk mail as well as your in box

Although the email from the previous purchase did not go to the junk/spam folder, that was the first place I checked after it had been 24 hours.

Did you create an account? You can download it through there as well

It was as spur of the moment purchase, and assumed I was just under a guest account. It was not until I got to work this morning that I realized my work computer had kept me signed into my account, and the download option has expired.

I emailed saberfont yesterday, and now waiting for a reply.
« Last Edit: November 07, 2016, 03:50:19 AM by Master Mithric »
LDM MR Luke V2 CSv1
Hasbro Obi TPM CF5
GCS Ascend CS2
Roman Props Inception
Korbanth Crossguard
Korbanth Graflex 2.0 TFA
Korbanth Graflex 2.0 ESB
Korbanth MPP ANH
Korbanth K4
Korbanth MW3

Master Replica Series:

Anakin AOTC Force FX
Yoda AOTC/ROTS Force FX
Vader ESB Force FX
Windu AOTC/ROTS Force FX
Luke Skywalker ROTJ Force FX


Hasbro Signature Series:

Count Dooku AOTC/ROTS
Anakin ROTS
Darth Maul TPM

Offline SSJDusten

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Re: Receiving Purchased Fonts
« Reply #6 on: November 08, 2016, 12:30:55 PM »
This happened to me, but I found the link.

The confirmation email indicating there would be a second email actually had the link.

Look at your confirmation email from them, and see if there is a link at the bottom.

Offline Master Mithric

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Re: Receiving Purchased Fonts
« Reply #7 on: November 09, 2016, 06:55:58 AM »
This happened to me, but I found the link.

The confirmation email indicating there would be a second email actually had the link.

Look at your confirmation email from them, and see if there is a link at the bottom.

On confirmation email from saber font, which is what I'm posting about. The only confirmation I got was the email from paypal to let me know my payment was submitted.

I finally just took the loss and purchased the fonts again. This time I got the needed email within a few minutes after the purchase.
LDM MR Luke V2 CSv1
Hasbro Obi TPM CF5
GCS Ascend CS2
Roman Props Inception
Korbanth Crossguard
Korbanth Graflex 2.0 TFA
Korbanth Graflex 2.0 ESB
Korbanth MPP ANH
Korbanth K4
Korbanth MW3

Master Replica Series:

Anakin AOTC Force FX
Yoda AOTC/ROTS Force FX
Vader ESB Force FX
Windu AOTC/ROTS Force FX
Luke Skywalker ROTJ Force FX


Hasbro Signature Series:

Count Dooku AOTC/ROTS
Anakin ROTS
Darth Maul TPM

 

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