We are in the middle of a pandemic.
When we spoke in December, I explained to you that all the chassis had to be redone to accept CFX. This meant the wait was going to increase significantly. It also meant that ALL the 2019 runs with the exception of the Ahsokas were getting an automatic CFX upgrade with NO additional cost. This is a HUGE free upgrade. While I understand your concern the timing feels a bit off to me as 2/3 of the country is shut down with shelter in place orders and obviously China where we get a lot of small parts and pieces was shut down for 3 months. We are short staffed, we have had disruptions, everyone is scared and we are having to do things very differently than we are used to in order to ensure our safety and the safety of our staff and that is undoubtedly adding to the slowdown. We would plead for some grace during this time.
As we discussed, we did not have the CFX until late August and then the chassis had to be re-engineered and produced. This is an EXTREMELY complex chassis with a ton of parts and pieces.
Again, we are in the middle of a pandemic. Supply chains have been disrupted, things like pixel strips and switches and leds were not shipping at all for almost 3 months. This has slowed down everything. All sabers.
On a positive note, both the VDR chassis and the Starkiller chassis finally arrived about 3 weeks ago. The Flex and TFU II chassis are still outstanding but on the way and I expect them relatively soon.
On the VDRs specifically, almost all of the standard VDRs from the run have shipped while we were waiting for the Kyber chassis. Those (Kyber VDRs) have JUST started shipping and you should start to see vids hopefully soon or at least posts of people getting them. I would imagine they will be very excited and eager to share. They are pretty stunning and, to toot our own horn a little, I do not know of any production saber with this level of complexity ever done in anywhere close to this pricepoint. As folks start to receive these I think you will be blown away because in the past to get a saber of this caliber you'd be paying at least twice what these are costing.
I hope this eases your concerns. We are very committed to continuing as best we can to continue moving forward. VDRs are in good shape as they are being worked now so you should get that happy shipping notification in the next few weeks