FX-Sabers.com
Scarif: New expanded feedback section and other Forum archives => Guild and Mining Colony Feedback sections => Topic started by: JANGO FETT on January 21, 2010, 01:04:52 PM
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5/5
To date I have purchased 3 hilts and a some custom parts from JQsabers. Quality has been top notch.
I look forward to buying more from them in the future.
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I've bought two hilts from them and they are both of the highest quality. I couldn't ask for better and hope to get a new senate saber as well they just introduced.
5/5
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I got a Luke Hero grip kit, great product.
5/5
thanks JQsabers and JANGO FETT
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Many parts and a couple of sabers perfect 100/5 ;D
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Bought a Graflex Replica from JQ plus various other tidbits during past couple of years. Excellent service, both Susan & Daren are extermely helpful people.
5/5
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Bought a Qui saber. Customer service has to be the best in the business. The saber is absolutely beautiful.
A big 5/5 for Susan and Daren.
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couldnt prais them high enough i bought a luke hero saber with cf 4.0
it truly is the best saber iv ever had PERIOD right now ther building my hyperblade cant wait for that one ;)
after sales customer support is very good indeed very friendly and gives great advise
i wouldnt go anywhere else
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I'll give you the most amazing detail of my transaction first. I was given a price for my saber ( which included shipping overseas to the states ). After JQ received my payment via paypal, Susan & Daren packaged up the saber & promptly went to post office to ship it out. Upon reaching the counter, the post office gave them a new shipping price ( one that was LESS than JQ had quoted me ). Now, if you think like most people, you'd just pocket the savings. Chalk it up to handling fees or something. I mean... your a business right? Every dollar counts. Besides... the customer would never miss the money, right?.
Well.. JQ are not most people. In an amazing act of integrity, Susan informed me that her shipping expenses were less than anticipated and asked if she could refund me the difference. That, my friends, sets JQ apart in my mind.
Besides that refund, I also received fantastic work, great communication, fast shipping and a totally awesome saber!! JQ is a real pleasure to do business with.
5/5
-Organa
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I'm reasonably new to all things to do with Lightsabers and I bought my first conversion kit from JQsabers for my Vader Force FX saber, the whole transaction went smoothly and communication was great. The kit was fantastic and gave me confidence enough to attempt another conversion, again I bought from JQsabers. Susan let me know exactly where they were upto in each stage of the order so I knew exactly when to expect my items.
So I haven't spent massive amount with them (2 kits and 2 blades) but they are the first place I will look to for my next lightsaber purchase.
Great products, service and comms.
5/5
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I have had many transactions with jqsabers. Their communication is top notch and so it their craftsmanship.
5 out of 5
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saw many of their sabers in person, top quality and communication is just like the aspect of their hilts : shinny !
Own several of their hilts, and it's a 5/5
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I buy parts from them for my sabers. Very nice people and excellent communications. Definitely 5 stars out of 5. Looking forward in doing more business in the future !
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I have purchased many items off JQ there customer service is second to none always perfect.
5/5 ;D
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Purchased an yoda conversion kit !
communication is great , the blade holder fits perfect and he´s also finished black .The Instructions included are also very good !
ultra edge blades have to be sanded down a little bit to fit in .
Thanks JQ Sabers ;)
5 / 5
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I order a Dark Soul JQ Saber and its AWESOME!!!! This saber is shinny with 5w green led Yoda soundboard - will do business with again as communication is the best around - JQ Sabers gets a TEXAS 10/10 BOOM!!!!
(https://www.fx-sabers.com/forum/proxy.php?request=http%3A%2F%2Fi953.photobucket.com%2Falbums%2Fae12%2Fscrappy72j%2FIMG_7389.jpg&hash=bb25a464e29c93c6617912ea2076a68c55248a30)(https://www.fx-sabers.com/forum/proxy.php?request=http%3A%2F%2Fi953.photobucket.com%2Falbums%2Fae12%2Fscrappy72j%2FIMG_7403.jpg&hash=9801c73fb63aee9c9e8364fd7b439f9fb7ec73a6)
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Bought a Qui-Gon Jin Saber from them. It was the last one from a run they just had in production. It had a very small defect but I'm telling you it was worth every penny. This is the second saber by J.Q. that I own and they make very good quality products. They are solid hilts that are durable, loud, bright and very detailed. I am a huge fan of J.Q. and will always trust in their workmanship.
5/5 Stars ;D
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I was lucky enough to get Starkiller #16 from the Vader's Vault / JQ Sabers run. It was the last one JQ had available with a CF5 in it. Susan was awesome to work with and answered every question I had. Saber and stand arrived packaged very well and in perfect condition. As many have said, this is an awesome saber and everyone involved deserves high praise!
5/5
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Bought 2 Super Blades and a few other stuff from Daren and Susan. Susan was great to deal with and answered all of my query. Soon to have my own custom saber made by JQ Sabers.
5/5
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I got in on their Quinlan Vos run with Jango and couldn't be more pleased. Awesome saber and the communication with Susan was top-notch. Thanks
5/5
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I just received the Quinlan Vos saber from JQ Sabers. Beautiful work and I think the only completed one they sold!
Top notch work all the way!
5/5
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purchased a luke hero kit from susan and darren for my first saberbuild.
the result is incredible and i am so grateful for their help and support during the initial purchase, right through to the finished build.
5/5 big ones.
cheers guys :-*
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Ani aotc kit (last one). 100 emails and 2 shipments later, they get a 5/5. susan was very helpful and daren suggested many good changes for me.
EDIT: I had some trouble with the covertec knob and susan recommended a way to modify my belt clip. It worked perfectly, but the next day, daren put a new clip in the mail. They have taken such good care of me I wouldn't think twice about dealing with them again. Updated to 6/5
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Purchased a lightsaber from JQ a couple of weeks back. All communication was handled in a helpful and friendly manner, and the lightsaber was packaged very thoroughly.
5/5
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Bought a Starkiller recently from Darrin and Susan. Excellent and worked with me. Great people and an absolutely great sale.
Thanks again. 5/5
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Purchased an MPP flash from Daren and Susan at JQ. Perfect communication, excellent product, perfect shipping and an all round pleasure to deal with :)
An easy 5/5! Highly recommended, and will definitely do business with again. Thanks guys!
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Best sabersmith in Europe for me, I own a Pro Qui and recently an ESB Graflex made by grand master Daren... awesome work and communication always good with Daren or Sue. 5/5.
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5/5
Bought two saber plugs from them. I am really impressed with the shipping time and impressed with the results (these are my first plugs ever!)
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Having won the auction for the OM run 1 Stormtrooper hilt, I dealt with Daren from picking which fonts I wanted to payment and shipping. Correspondence was smooth and in timely order. Concerns and questions were also addressed in a timely manner.
I also really appreciate Daren including an unexpected but welcome JQ Sabers t-shirt! Now that's customer service!
Thank you and hoping to do business with you in the future!
5/5
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Won auction for this awesome Anakin ROTS replica graflex saber:
(https://www.fx-sabers.com/forum/proxy.php?request=http%3A%2F%2Fi1008.photobucket.com%2Falbums%2Faf202%2FSpaceWindu%2FIMG_1157_zpsabb84528.jpg&hash=bbe7c6df4731484d09c2210964872bbbe057ffff)
5/5 Amazing craftsmanship and outstanding customer service all around.
Saber came with some cool extras including a stand, blade plug, polishing cloth for the chrome and a tee shirt.
Video review:
Thanks JQ!
Hope to acquire another JQ masterpiece someday soon.
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I bought a Darth Vader lightsaber off JQsabers. WOW! just a masterpiece.
http://www.fx-sabers.com/forum/index.php?topic=39551.0
simply beautiful. shipping was fast and very well packaged.
oh, i forgot to mention, they even threw in a free JQsabers t-shirt, size M. my size ;D
how did you know?
i will for sure buy more sabers from them.
this is the second saber i own from JQsabers, lets go for a 3-peat!
5/5
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I commissioned JQ to build my Vintage MPP Vader with crystal reveal
Check out pic here
http://www.fx-sabers.com/forum/index.php?topic=39713.0 (http://www.fx-sabers.com/forum/index.php?topic=39713.0)
Both Susan and Daren are amazing .. Fast and friendly communication .. Amazing work!! And fast delivery!!
I can't wait to work with them again!
5/5
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Received my JQsabers Qui-Gon Jinn saber kit in the mail today. The hilt looks fantastic and shipping to the United States took less than a week. This was my first experience dealing with JQ Sabers and I am pleased.
5/5
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Purchased a Qui saber from JQ, shipping was super duper quick and the way it was packaged is just amazing. This is the best packaged Saber I have ever received.
Item was in PERFECT condition.
Thanks so much guys 5/5
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Why are you reading this review? You should be on the horn with JQ ordering one of their masterpieces!!
Daren upgraded one of his Obi/Luke Hybrid sabers for me with the addition of a CEX for the BBW LED so I could adjust various blue hues.
This saber is amazing!!
The weight and heft of the saber in chrome is very nice, and everything is done to the nines on this saber.
There isn't a lot of room inside for the internals, but it's got all the best electronics and it was installed with perfectionism in mind.
Thank you JQ!
5/5 (really infinity/5, lol)
JQ Chrome Luke/Obi Hybrid Lightsaber Review - YouTube (https://www.youtube.com/watch?v=5ApQqTJ0nGo)
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I'm new to the world of sabers but I placed a small order with JQ for some blade plugs and batteries and charger. Electronics were cheaper than Maplin (even with postage), super quick delivery and friendly service. Really want to see the quality of a full saber build from these guys...
5/5
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I just unpacked my hilt from JQ Sabers, and it is awesome! Works great, feels great, looks great, fast shipping, great communication...the list could go on, but I will stop now. Thanks.
Easy 5/5
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Sith Pro Qui--a solid brass, heavy, elegant, beast of a saber.
Pictures and a few quick videos.
Sith Pro Qui (http://www.fx-sabers.com/forum/index.php?topic=44750.0)
5/5
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Long overdue Feedback here. I have dealt with JQ now on 3 hilts, 1 entirely custom, 1 Duke install, and one Powdercoating and customising MHS parts for me. First 2 went without a hitch, perfectly happy customer. The last job (so far) had a small hitch, probably due to shipping, which Daren and Susan had me mail back to fix. They even did some extra work (That I was fully willing to pay for) at no charge.
Couldn't fault their work, amazing craftsmanship, and the best customer service I've come across to date.
5/5
5/5
6/5
For my 3 transactions. :) Already got the next one planned. :D
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Great communication and fast shipping.......I regret buying only A red button switch :-\
I forsee more items in the future :)).
This transaction receives a 5/5
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Ordered some fins from jqsabers. Communication was excellent and even informed me when I accidentally paid too much. Fast shipping especially from over seas. Would definitely do business again!
5/5
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Feedback for an MHS 'shoto staff' commission
Basically, JQ knocked it out of the park... When I first contacted JQ about my idea for a short staff, I didn't even know if it was going to be possible... but they walked me through the design ideas, measurements, colour choices, everything... and when I got the finished piece through the post I was absolutely blown away.
(https://www.fx-sabers.com/forum/proxy.php?request=http%3A%2F%2Fi60.tinypic.com%2Fatn42e.jpg&hash=0ce66d992af7562b2607389e9b599c2f4ae084ba)
Amazing people to deal with, great communication, knowledgeable, and easy to talk to. Already in the process of doing a second commission with them, can't recommend them enough.
5/5
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I am writing this to say that I had a great experience working with Daren at JQ Sabers. He made an Obfuscator Saber for me. We had great communication, he is easy to work with, and he work is masterfully beautiful.
My experience with him on this saber is very much 5/5. Cannot wait to work with him again.
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Hello all,
When having great customer experience, I guess we have to share it.
7 orders in a year (last just arrived today) and always a fast delivery. good packaging, perfect state products.
We have had only 1 tiny problem and they came with a fast and proactive solution. (Thanks Daren btw.)
Thanks a lot guys, you're doing a great job.
Merged - K-2SO