I've said it elsewhere, but it's appropriate here too.
Product aside...
In my opinion, there is NO SUBSTITUTE for service with a smile - and that's exactly what I got. At one point, I absent-mindedly mentioned that I got it at a good price... and he congratulated me on it!! Not a "congrats, you won" - but a "sweet, you scored!" congratulations.
I think that one example sufficiently sums-up my customer satisfaction.
Thank you, and thank you again.
eastern57 :)