I'll give you the most amazing detail of my transaction first. I was given a price for my saber ( which included shipping overseas to the states ). After JQ received my payment via paypal, Susan & Daren packaged up the saber & promptly went to post office to ship it out. Upon reaching the counter, the post office gave them a new shipping price ( one that was LESS than JQ had quoted me ). Now, if you think like most people, you'd just pocket the savings. Chalk it up to handling fees or something. I mean... your a business right? Every dollar counts. Besides... the customer would never miss the money, right?.
Well.. JQ are not most people. In an amazing act of integrity, Susan informed me that her shipping expenses were less than anticipated and asked if she could refund me the difference. That, my friends, sets JQ apart in my mind.
Besides that refund, I also received fantastic work, great communication, fast shipping and a totally awesome saber!! JQ is a real pleasure to do business with.